update

bot/handlers/handle_feedback.py

@@ -0,0 +1,44 @@
+import json
+
+from bot.api import send_message, forward_message, delete_message, get_chat_administrators
+from bot.handlers.send_button import show_request_msg
+from bot.utils.mention import userdata_extract
+from bot.storage import storage, Profile
+from bot.config import FEEDBACK_CHAT_ID
+
+
+def handle_feedback(msg):
+    mid = msg['message_id']
+    cid = msg['chat']['id']
+    if msg['text'] == '/start':
+        r = send_message(cid, 'Напишите своё сообщение для администрации чата')
+        print(r)
+    else:
+        r = forward_message(cid, mid, FEEDBACK_CHAT_ID)
+        support_msg_id = r['result']['message_id']
+        # сохранение айди сообщения в приватной переписке с ботом
+        storage.set(f'fbk-{support_msg_id}', json.dumps({
+            "author_id": msg["from"]["id"],
+            "message_id": mid,
+            "chat_id": cid
+        }))
+
+
+
+def handle_answer(msg):
+    answered_msg = msg['reply_to_message']
+    r = get_chat_administrators(msg['chat']['id'])
+    print(r)
+    admins = []
+    for a in r['result']:
+        admins.append(a['user']['id'])
+    if answered_msg['from']['is_bot'] and msg['from']['id'] in admins:
+        support_msg_id = str(answered_msg['message_id'])
+        # получение сохраненного информации о сообщении для ответа
+        stored_feedback = storage.get(f'fbk-{support_msg_id}')
+        if stored_feedback:
+            print(f'handle answer from support')
+            stored_feedback = json.loads(stored_feedback)
+            r = send_message(f'{stored_feedback["chat_id"]}', msg['text'], reply_to=stored_feedback["message_id"])
+            print(r)
+