30 lines
1.1 KiB
Python
30 lines
1.1 KiB
Python
import json
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from tgbot.api import send_message, forward_message, delete_message
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from tgbot.storage import storage, Profile
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from tgbot.config import FEEDBACK_CHAT_ID
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def handle_feedback(msg):
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mid = msg['message_id']
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cid = msg['chat']['id']
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r = forward_message(cid, mid, FEEDBACK_CHAT_ID)
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support_msg_id = r['result']['message_id']
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# сохранение айди сообщения в приватной переписке с ботом
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storage.set(f'fbk-{support_msg_id}', json.dumps({
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"author_id": msg["from"]["id"],
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"message_id": mid,
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"chat_id": cid
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}))
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def handle_answer(msg):
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print(f'handle answer from support')
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support_msg_id = str(msg['reply_to_message']['message_id'])
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# получение сохраненного айди сообщения из личной переписки с ботом
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stored_feedback = storage.get(f'fbk-{support_msg_id}')
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stored_feedback = json.loads(stored_feedback)
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r = send_message(f'{stored_feedback["chat_id"]}', msg['text'], reply_to=stored_feedback["message_id"])
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print(r)
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