0.0.8-newage

tgbot/handlers/handle_feedback.py

@@ -0,0 +1,29 @@
+import json
+
+from tgbot.api import send_message, forward_message, delete_message
+from tgbot.storage import storage, Profile
+from tgbot.config import FEEDBACK_CHAT_ID
+
+
+def handle_feedback(msg):
+    mid = msg['message_id']
+    cid = msg['chat']['id']
+    r = forward_message(cid, mid, FEEDBACK_CHAT_ID)
+    support_msg_id = r['result']['message_id']
+    # сохранение айди сообщения в приватной переписке с ботом
+    storage.set(f'fbk-{support_msg_id}', json.dumps({
+        "author_id": msg["from"]["id"],
+        "message_id": mid,
+        "chat_id": cid
+    }))
+
+
+def handle_answer(msg):
+    print(f'handle answer from support')
+    support_msg_id = str(msg['reply_to_message']['message_id'])
+    # получение сохраненного айди сообщения из личной переписки с ботом
+    stored_feedback = storage.get(f'fbk-{support_msg_id}')
+    stored_feedback = json.loads(stored_feedback)
+    r = send_message(f'{stored_feedback["chat_id"]}', msg['text'], reply_to=stored_feedback["message_id"])
+    print(r)
+